*****SEE UPDATE BELOW! So, we spent some time at Knoebel's Amusement Park this summer, and I did blog about our mostly positive experience there. However, we went there today and had an absolutely HORRIBLE time that I must share with you. See, it has to do with disabilities. There's been a lot online about Disney Park's change in their disabilities policy, and I've been … [Read more...] about Updated: Our Experience at Knoebel’s This Weekend
I want to share with you my months of frustation with Apple and AppleCare. For months, now, I have had intermittant issues that spanned many parts of my system. Mail, iPhoto, memory allocation, slowness in the entire system. I have jumped through every hoop AppleCare required of me, including spending $100 I didn't have to increase the amount of memory. (BTW, this wasn't … [Read more...] about My MacBook is Dead and Apple…
I've missed my blogging and Twitter so much! I actually thought that I would get time to write at least a couple of posts while we were gone on vacation, but I failed to realize how taxing this trip would be. I missed my dear hubby's help with DS7 so much, but that is fodder for another blog post. I will be writing about all aspects of our great adventure over the next … [Read more...] about How I’ve Missed You!
As I sit and keep refreshing my browser for my "Free" Flavor Friday (Coffeemate - You know what I'm talking about!), let's discuss the most important tool that any company has. Customer Service! Customer service is the only way to gain and keep your customers. I've been thinking about customer service a lot over the last week or so. Maybe you saw me tweet about my unhappy … [Read more...] about Most IMPORTANT Tool?
What is more important in the grand scheme of things: the company or the customer? I go to Disney Parks for one main reason: the attention to detail and the care for the "little" people who frequent their establishment. As a homeschooling family, we must make sure that we get the greatest value and experience for our money spent. I'm sure that many of you reading this try … [Read more...] about Attention to Detail